Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.fabulousfarmshops.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Fabulous Farm Shops of Victoria Cottage, 76 Southgate Drive, Wincanton, BA9 9ET
If you would like to contact us for any reason, please email us at firstname.lastname@example.org and we will do our best to answer your questions.
Information we collect from you
Fabulous Farm Shops collects Personal Data and Anonymous Data from you when you visit our site or when you send us information or communications. “Personal Data” means data that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, e-mail address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data.
“Anonymous Data” means data that is not associated with or linked to your Personal Data.
Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below
How we collect Personal Data
If you, as a visitor to Fabulous Farm Shops, elect to register, we will collect your first and last names post code and email address. No personally identifiable information will be made public to other visitors to the site.
We also collect other types of Personal Data that you provide to us voluntarily, when, for instance, you make a purchase, respond to surveys and questionnaires, or enter a competition. If you provide us feedback regarding our sites or services via e-mail, we will collect your name and e-mail address in order to send you a reply.
How will we use the information we collect?
Fabulous Farm Shops' uses your Personal Data to provide you with a customised Web experience and to provide services to you. Such services include sending you marketing messages if you have given us permission to do so, processing your answers to quizzes and other competitions, and sending electronic newsletters and promotional e-mails to you. We also use Personal Data for customer service messages, and to notify you about updates to our services and to respond to your requests.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to perform statistical analyses of users’ aggregate behaviour so that we may enhance the content of our services and improve site navigation.
If you elect to receive communications from us we will periodically send you free newsletters and e-mails that directly promote the use of our sites or the purchase of our products or services and may contain advertisements for third parties.
Do we share your Personal Data with other companies?
However, we will share your Personal Data with our third party suppliers who need to process your data in order to fulfil your request, such as to charge your credit card (if authorised by you), fill your order, and deliver electronic newsletters and promotional e-mails. These third parties are required under contract not to use your Personal Data other than to provide the services requested by Fabulous Farm Shops and to guarantee to our satisfaction that they have sufficient processes in place to ensure the security of your data whilst it is in their care.
You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the purpose of providing services to you.
If you send a testimonial or comment to us, we may post it on our site or use it in advertising materials. We will attribute your testimonial to you by posting your first and last name next to your comment on our site or advertising materials, if provided.
Regardless of any choices you make regarding your Personal Data Fabulous Farm Shops may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of Fabulous Farm Shops or users of our services.
Keeping your data up to date, changing your mind and opting out
Should you decide to stop receiving further communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive.
If you are contacting us by email please be sure to include your full name and address in your opt-out request in order to allow us to process your request for any changes to your preferences.
Note that we may retain changed or deleted information in our archives, but we will not keep it longer than is necessary.
Social media, social commerce and other third parties.
We work with trusted third parties, including social network sites like Facebook, and with application developers who specialise in social media so we can connect to your social networks. Other social networks we use include Twitter Instagram, Pinterest and You Tube. All of these companies operate Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Fabulous Farm Shops is not responsible for how these third parties may use information collected from or about you.
Where is your information processed and Personal Data stored?
Your Personal Data may be processed both in and outside of your own country. When you submit your details and in whichever country you are situated you agree to the data being transferred to the UK and processed under the terms of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If you are not in agreement please do not give us your personal details.
Fabulous Farm Shops is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access, use, or disclosure.
Even though Fabulous Farm Shops has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorised persons, you should know that Fabulous Farm Shops cannot eliminate security risks associated with Personal Data.
Access to your Personal Data
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.
Services Fabulous Farm Shops uses
When you sign up to Fabulous Farm Shops you will be added to Fabulous Farm Shops' mailing list, as you have expressed that you would like to receive direct email marketing from Fabulous Farm Shops.
Fabulous Farm Shops uses Google analytics to track how you are using the site, your browsing behaviour, journey and device or browser used. No personally identifiable information is collected via Google analytics. This information is used to help improve the experience for the users.
These changes will be effective immediately for new users of our services.